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Personal data protection

 

Explanations for data protectionorsay.com is the online shop of ORSAY GmbH in Willstätt. Protection of personal data is given high priority at ORSAY. Below please find all important information with regard to the issue of data protection:

1. What is personal information?
"Personal information relating to identity" is information which can be explicitly used in order to find out your identity. This is information such as your name, your address, your postal address, telephone number or e-mail address.

2. Where does orsay.com collect such information?
orsay.com will ask you for personal information when you place an order with us, register as a customer or also take part in prize draws and surveys. Your information will be stored at orsay.com in a specially protected area and only archived if you make this expressly available to us.

3. Is my information forwarded to third parties?
orsay.com will not forward your personal information to third parties if you have not given your prior consent. We appreciate your trust and take the greatest care to protect your data.All personal data are principally treated confidentially. The personal data acquired from you are processed, used accordingly and stored for the purpose of processing and executing your order. If applicable your data will also be transmitted to necessary service partners (e.g. transport service). There they are exclusively processed and used for processing the order. Above all your data are forwarded to other service providers, which orsay.com has commissioned with performing the corresponding services, in order to verify the address and credit-worthiness. During the data processing your concerns, which require protection, are taken into consideration according to the statutory provisions. Your data will not be forwarded to third parties for marketing purposes.In case of payment per credit card your data are also specially protected: When placing the order a payment server connects you directly with your credit card organisation. The payment transaction is carried out through this. The data are not visible for anyone else, not even for orsay.com (SSL-protected). This software is the safest software on the market at present for commercial transactions. It encodes all your personal data (of course incl. the credit card number). Thus the data cannot be read during transmission via the internet.

4. What does orsay.com do with your data?
orsay.com requires your data in the first place for order and payment processing and also collects demographic data with regard to the use of the online shop, e.g. if you take part in prize draws and surveys on orsay.com. These data are however stored separately from personal information and do not allow any conclusions to be drawn to individual persons. orsay.com evaluates these data in order to coordinate the online offer and the service even better to your individual wishes. Through the separation of demographic and personal information your privacy is protected at all times. In addition, orsay.com also uses your data for internal marketing purposes. You can object to the processing or transmission and other use of your data for marketing purposes at all times or revoke your consent by notification per e-mail (go to the contact form) to orsay.com. After receipt of your objection or revocation we shall no longer use and process the data concerned for internal marketing purposes.

5. Can I delete my data again?
If you have given personal information to orsay.com you have the possibility at all times to have this deleted again. For this please contact ORSAY GmbH per e-mail (link to the contact).

6. What are "cookies"?
Cookies are small text files which are used by almost every website to identify regular visitors. Cookies are not programmes which penetrate the user’s system and can damage this. The cookies of orsay.com do not contain any personal information about you whatsoever, but help orsay.com in analysing the site accesses through a code number. This way the homepage can be even better designed to suit your needs. Of course you have the possibility to delete the cookies through your browser at all times.

7. Which conditions of use apply on sites linked with orsay.com?
Important note: orsay.com is not responsible for the contents of external Internet sites even if links refer to these. External Internet sites have own data protection directives which are independent of orsay.com and ORSAY GmbH. orsay.com assumes no responsibility or liability for the contents of external Internet offers.

8. Right to change the directives with prior announcement.
orsay.com reserves the right to change its directives at all times (e.g. delivery deadlines, dispatch costs ... etc.) by observing the stipulations under data protection law. In this case ORSAY shall notify of any changes in time.

9. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.